Booking Advance
- Some services or packages may require an advance payment to reserve the date, time and beauty professional.
- The advance amount and final payable amount are confirmed before booking confirmation.
Cancellation & Rescheduling
- Rescheduling is subject to team and beautician availability for the requested new date or time.
- If a customer cancels close to the appointment time, advance payment may be non-refundable because the slot and professional were reserved.
- If Glow Makeover cannot provide the confirmed service due to internal availability issues, we will offer rescheduling or refund of eligible advance.
Service Concerns
- Any concern should be reported during the service or immediately after completion so the team can assist.
- Refunds are not guaranteed for subjective preferences after service completion, but genuine service issues will be reviewed fairly.
Refund Processing
- Approved refunds are processed to the original or mutually agreed payment method.
- Bank, wallet or payment gateway processing time may vary depending on the provider.
Last updated: September 14, 2026. For any question, email
info@glowmakeover.co.in
or visit the contact page.